Returns Policy

Blue Room Gems offers hassle-free shopping and returns! Shop with assurance that your purchase is 100% returnable and refundable, no questions asked. Simply contact me within 30 days of purchase and inform me that you wish to return the item. Mail the item, and once I receive it, I will refund the purchase price.

A few things to keep in mind when returning an item:

1. Returned items should be returned in original packaging

2. The item is your responsibility until it reaches me. Therefore for your own protection I recommend that you send the parcel using a delivery service that insures you for the value of the goods.

3. The cost of returning the item to me is your responsibility. I do refund the original shipping charges on returned items.

4. Please allow 7 working days for a refund to be processed.

5. Returns should be mailed to: BRG P.O. Box 591155 San Antonio, TX 78259